Azure reservations in Cloud iQ - Direct

Provisioning Azure Reservations in Cloud-iQ

Azure Reservations can be purchased and managed directly through Cloud-iQ to help optimize Azure costs and secure discounted pricing for eligible resources.

Prerequisites

Before purchasing an Azure Reservation, ensure you have:

• Access to the appropriate Cloud Account in Cloud-iQ
• The required permissions to place orders
• The correct Azure Reservation SKU identified
• An Invoice Profile available for billing

Provisioning an Azure Reservation

1. Navigate to Products → Azure Reservations.
2. Select the correct Cloud Account.
3. Find the required Azure Reservation SKU and click the Add to Cart icon.
   
   
    
4. Adjust the Quantity if required.
5. Open the Shopping Cart from the top menu.
   
   
    
6. Review the cart and click Checkout.
   
   
    

7. On the Order Details page:
    

   1. Verify the Cloud Account.
   2. Enter the Notification Email Address.
   3. Specify the Admin Account if required.
   4. Click Next.

   

8. Select the appropriate Invoice Profile (or create a new one if needed).
   
   
    
9. Click Next to proceed to the Review Purchase step.

10. Select the desired Billing Frequency:

    - Monthly
    - One-Time
     

11. Select the appropriate Scope for the reservation (for example, Shared).
12. Review the reservation details, pricing, billing frequency, and scope to ensure everything is correct, then click Submit Order.
    
    

Post-Provisioning

Once the order has been submitted and processed successfully:

Viewing Your Reservation

1. Navigate to the relevant Cloud Account.
2. Open the Azure Reservations tab.

Reservation Information

The following details can be viewed and managed from the Azure Reservations page:

• Reservation ID
• Reservation Scope
• Billing Frequency
• Quantity
• Status

Reservation Usage

After provisioning is complete, the Azure Reservation becomes available within the associated Azure subscription and will automatically apply to eligible Azure resources based on the selected reservation scope.

Amendments, Exchanges and Cancellations

Azure Reservations are subject to Microsoft's exchange and refund policies. Before making a purchase, review the applicable terms, eligibility criteria, and limitations relating to amendments, exchanges, refunds, and cancellations.

For more information, refer to the Microsoft documentation:

🔗 Azure Reservation Exchange and Refund Policy

Troubleshooting

If the reservation is not visible after submission:

• Verify that the order has completed successfully.
• Confirm that the correct Cloud Account was selected during purchase.
• Check that notification emails were received.
• Contact your Cloud-iQ support team if the reservation does not appear after processing has completed.

Note: Reservation processing times may vary depending on Azure and billing validation requirements.

If you’re unable to find the specific Reservation SKU on the pricelist, please reach out to the following Operation team to request for manual order:

For ANZ : [e-mail]

For SG/PH/JP/SK: [e-mail]
For MY/TH/SL/ID/EM: [e-mail]