Microsoft Customer Agreement (MCA) Reacceptance

Microsoft is implementing a mandatory update to the Microsoft Customer Agreement (MCA). Customers who accepted the MCA prior to April 1, 2023 must reaccept the updated agreement by October 7, 2025. 

Failure to comply with this requirement will result in restricted subscription management capabilities within the Microsoft, including:

• Provisioning new subscriptions
• Upgrading existing subscriptions
• Changing quantity, term, or billing cycle

Customers who haven’t reaccepted the updated MCA will be unable to manage subscriptions on their behalf in Cloud-iQ.View the official Microsoft announcement for more details: https://learn.microsoft.com/en-us/partner-center/announcements/2025-august#action-required-microsoft-customer-agreement-reacceptance

Key Dates & Additional Information

Deadline to reaccept MCA: October 7, 2025

Bulk attestation tool update: After October 7, the tool will only list customers needing action; update functionality will be removed.

Customers and partners can see MCA status in Cloud-iQ, access a quick link to Admin Center, copy the link, or use a pre-populated email template to notify the appropriate contact.

Note: Only the Global Admin of the tenant can accept the MCA.

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Customers can access the MCA through their Microsoft Admin Portal using this link: -https://admin.microsoft.com/AdminPortal/Home?ref=/BillingAccounts/agreement

They simply need to log in using their Global Admin credentials, and the portal will direct them accordingly.

If the MCA is not required (e.g., if their agreement is still current), they will see a message indicating that no action is needed.

 And there will also be notification for those customers/ partners that have not accepted MCA agreement yet. Along with the red colored font showing this within their Tenant/Subscription dashboard.

 

Customer/partner can download a tenant list through Cloud iQ, which will display the MCA status in the spreadsheet.

 

As an example, a customer who had Accepted the MCA recorded back in 2020.

 

The Partner Attestation Acceptance Date reflects when Crayon as the partner confirmed on behalf of the council that they had accepted the MCA.

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