PRISM Sign-In Experience Change

 

Your PRISM login will change to your Crayon Account. Your account details and sign in preferences will stay the same, continuing to give you access to all Crayon applications – the PRISM Portal, PRISM End Customer Portal, PRISM Connect and more. We’ve included a new authenticator app option to provide a code when signing in. We recommend switching to an authenticator app to keep your account secure. Once the new sign-in experience is available, set up an authenticator app (instructions below). Simplify the sign-in experience by linking your workplace account to your Crayon account. You can then sign in and access Crayon applications using your workplace account (instructions below).

Set up an authenticator app

Sign in to PRISM, then select Profile > My profile

     

Under Authenticator app, select Set up

     

 

Scan the QR code with an authenticator app to add your 'Crayon Account'. Then, enter the code displayed in the authenticator app.

            

When next signing in, you'll be prompted to enter the code for your 'Crayon Account' from the authenticator app.

 

Link a workplace account

Sign in to PRISM, then select Profile > My profile

     

Under Linked account, select Learn more

      

Review the guidance and requirements, then select Sign in with Microsoft

 

     

Sign in to your workplace account

     

 

Review the permission prompt, then select Allow

          

The account is linked and a confirmation is displayed

     

When signing in, use the Sign in with Microsoft option