Azure Reserved Instance Overview

Welcome

Welcome to the Azure Reserved Instance Knowledge Base Section. This is an overview article, that will provide you with links to other articles relating to Azure Reserved Instance. Before moving on to any of the below articles in our menu, please ensure that you have thoroughly read through the terms and conditions below. 

Azure Reservations Article Menu

1. Ordering/Provisioning Process
2. Exchange Process
3. Cancellation Process
4. Renewal Process
5. Billing Process
6. Managing Reservations
7. Pricing & Price Lists
8. How to Find Reservation SKUs in PRISM

Azure Reserved Instance Terms and Conditions

Before placing an order for Azure Reserved Instances, please ensure that you, your company, and end customer fully understand the implications of the below clauses:

1. I acknowledge and understand that the submission of an Azure Reserved Instance order is the acceptance and commitment to pay any and all related invoice/s.
2. I acknowledge and understand that the cancellation/suspension of an Azure Reserved Instance is at the discretion of Microsoft. At any time, Microsoft may charge a 12% cancellation fee and Crayon may charge a 3% administration fee.
3. I acknowledge and understand that Crayon are unable to fully predict and cancelation charges and/or refund amounts. 
4. I acknowledge and understand that the commitment period of the Reserved Instance starts immediately and that the Reserved Instance cannot be purchased to start from a future date.
5. I acknowledge and understand that to fully take advantage of Azure Reserved Instance, I should provision the correct VM with the correct VM type, data center location and quantity before after the Reserved Instance is provisioned.
6. I acknowledge and understand that PRISM will provision reservation as per the order I place and does not take responsibility on the partner’s choice of resources. Any additional cost or loss incurred due to change / cancellation of order, will be charged back to the partner.
7. I acknowledge and understand that if I don't renew the Reserved Instance, the services continue to run normally and I will be automatically charged pay-as-you-go rates for the usage after the reservation expires, through my Microsoft CSP agreement.
8. I acknowledge and understand that under MySQL, quantity refers to the number of cores of the instance or all the instances as a whole. For example, if you intend to apply RIs for two 4vCore instances the quantity should be 8 (2x4).
9. I acknowledge and understand that the license will be ordered as an Azure Hybrid Benefit without a Windows license included.
10. I acknowledge and understand that software license cost such as Windows Server licenses is not covered by Reserved Instance.
11. I acknowledge and understand that additional resources cost outside VMs will be billed monthly in arrears in standard CSP PAYG subscription.
12. I acknowledge that for Azure resources under the New Azure Plan, Azure Reservation and Server Subscriptions, the price is calculated using USD to local currency FX rates determined monthly at the beginning of the month. Microsoft will use Reuters to determine the FX rate used to determine the invoice currency.
13. I acknowledge that Azure reservation orders are provisioned with auto-renew disabled (meaning this reservation will expire at the end of it's commitment term)
14. I acknowledge that if Azure Reservations are not renewed/replaced with a new order, they will roll over to Azure pay-as-you-go with higher fees. 

Notes/Limitations

This is the first release of Azure Reserved in the PRISM portal; therefore, we wanted to advise you of any limitations or notes that you should be aware of:

1. Azure Reservation Management – for cancellation, quantity changes, exchanges, etc., please contact your Account Manager.
2. Azure Security Group Permissions - will not be automatically provisioned at the time of the Reserved Instance order; please submit a ticket with our Partner Support Team should you require any further information on this topic.
3. Pricing displayed in PRISM may differ from the final pricing on your invoice when ordered against an Azure Classic subscription. Customers may also notice their RI pricing changes after transitioning to Azure Plan. This is because pricing is calculated differently by Microsoft depending on the type of azure subscription associated with the RI order. PRISM only displays the pricing related to Azure Plan because Azure Classic is in the process of being retired by Microsoft.
4. Configuring Optimization for Reserved Instance VM is not supported in this release. The default value of ‘Instance Size Flexibility’ will be set. please submit a ticket to our Partner Support Team should you require any further information on this topic
5. Resource Group for Reserved Instance is not supported in this release. Please submit a ticket to our Partner Support Team should you require any further information on this topic.