Trials (Microsoft CSP ) Overview

Welcome

Welcome to the Microsoft CSP Trials Knowledge Base Section. This article will provide you with information relating to Trials. This guide will walk you through the necessary steps to add a trials to your tenant. 

 

Trials Article Menu

1. Notes/Limitations
2. Ordering Process

Notes/Limitations

This is the first release of Trials within the PRISM portal; therefore, we wanted to advise you of any limitations or notes that you should be aware of:

1. Renewal - Trials will be systematically configured not to auto-renew (good practice will be to set auto-renew "off " at the time of provisioning). They can only have renewals managed and at the end date will auto-convert if user turns renewal on. PRISM then will resync the new paid sub back in eventually.
2. Cancel - Cancel and Suspend functions will fail as it does not apply for trials. The trails will expire once the trial period is over.
3. Turn off Auto Renew - On provisioning the Order, please make sure the Auto Renew option is turned off. 

Ordering / Provisioning Process

Partners can now place orders for Microsoft CSP Trials within PRISM, below are the process steps for ordering.

• Within PRISM, navigate to the Programs tab, then select the Microsoft CSP tile 
  

Note: Prerequisite for adding Trials; if you have an existing tenant created in PRISM that has the status of Normal, then there isn't a need to create a new tenant. 

How to Provision a Trial Subscription

 Step 1: Select ‘Manage’ under the Microsoft CSP program tile

Step 2: Select ‘Manage Existing Tenants’ under the Provision heading

Step 3: Select the tenant you have created by clicking on Manage .

Step 4: Select Add New Subscription from the options available

Step 5:Under the Add Subscriptions page, update the “How would you like to be billed for your subscriptions?” option to “Trials” 

Step 6: Within this page, you will be presented with various SKUs that can be ordered, products can be searched using the ‘Filter Products’ search bar.

Step 7: Otherwise, you can scroll through the screen to locate the SKU that matches your requirements best.

Step 8: Once you have located the appropriate product adjust the quantity required to suit your needs using the "+" and/or "-" , review the total value of your order under the 'Order Summary' and select 'Submit order'

Note: Ignore the Commitment term visible on the screen, as this is made redundant and not selectable because the product chosen is "Trial", and the term becomes irrelevant.

Note: The Auto-renew option needs to be turned off manually.

Step 9: Once submitted, the system provisions in the background and provides you with the following message along with several other notifications as the subscription provisions in Microsoft’s Partner Centre.

Step 10: Whilst the order is provisioning in Microsoft’s Partner Centre, you will see the details under the Pending Order heading.

Step 11: And once provisioning is fully completed, the subscription will be visible under the Subscriptions heading.